Hi here is the url to upgrade: Copy/Paste url into your browser-- reliablecontact.com/upgrades.htm Choose the package you want to upgrade to. You will receive a refund for your previous payment in full. We will also email you a receipt. We will also cancel the previous subscription and the new upgrade package you choose will start a new subscription. Once your upgrade payment is made, you will not have to set up another autoresponder--We will upgrade your current responder and you will have the exact same login username and password. Please allow 24 hours for upgrade. If you have questions regarding this upgrade call: 1-248-426-9889 USA Eastern Time 9am - 9pm Sincerely, Nethost Reliable Contact